I seem to repeat myself a lot because I talk with a lot of different groups and individuals about this project. Here are the top ten answers I give to the many questions I am asked:
#1) I don't know.
#4) That's the plan.
#5) I have no plan for that.
#6) Can I get back to you that?
#7) Sorry about that. I probably should have asked first.
#8) So far, so good.
#9) That's right, the company that makes the trays doesn't sell the plastic handles.
#10) That's a Google thing, not an Ivy Stacks thing. (UVa Library is a participant in the Google Book Project and our two projects are sometimes confused).
There are no secrets with this enterprise.